Plesk admin user can't login

Okay, so you've verified that the correct admin password is being used, but you still can't login? Most likely the account has been locked out. You can reset the account by running the following SQL statement:

echo "use psa; truncate lockout;" | mysql -u root -p`cat /etc/psa/.psa.shadow`

Printed from: http://rackerhacker.com/2007/01/24/plesk-admin-user-cant-login/ .
© Major Hayden 2012.

1 Comment   »

  • El says:

    Hi Major,

    I tried this
    mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e "use psa; truncate lockout;"

    but no way to login into my plesk admin account,

    any idea

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  • Welcome! I started this blog as a way to give back to all of the other system administrators who have taught me something in the past. Writing these posts brings me a lot of enjoyment and I hope you find the information useful. If you spot something that's incorrect or confusing, please write a comment and let me know. Drop me a line if there's something you want to know more about and I'll do my best to write a post on the topic.
    -- Major Hayden

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