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Plesk: Upgrade to 8.4 causes "no such user" error in maillog

If you have a Plesk server where short mail names are enabled, upgrading to Plesk 8.4 can cause some issues. Valid logins may be rejected, and they'll appear in your /usr/local/psa/var/log/maillog as "no such user". You can correct the issue by switching to long mail names (click Server -> Mail in Plesk), or you can run a shell script provided by Parallels.

For further details, refer to the Plesk KB article "Mail users cannot get or send mail after upgrade to Plesk 8.4"

Printed from: http://rackerhacker.com/2008/11/06/plesk-upgrade-to-84-causes-no-such-user-error-in-maillog/ .
© Major Hayden 2012.

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  • Welcome! I started this blog as a way to give back to all of the other system administrators who have taught me something in the past. Writing these posts brings me a lot of enjoyment and I hope you find the information useful. If you spot something that's incorrect or confusing, please write a comment and let me know. Drop me a line if there's something you want to know more about and I'll do my best to write a post on the topic.
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