I'm striving to keep the topics of this blog as technical as possible since that what most readers keep asking for. Tech talk is always something I enjoy, but one of my other big passions is customer service. It may sound trite, but I'm actually genuine about it.
I started a new customer service blog with a different approach. The blog will cover different situations where companies often make errors while handling customer service issues.
If you have suggestions for a post, please let me know!

Good idea.. I can think of a few people to point in it's direction.
customer service is the lifeblood to any organisation. just like the root system of a tree the more its developed and cultivated the more fruitage it will yeild.